Lori Richardson is going around the U.S. in 2010 talking to entrepreneurs and non-profits about innovation and collaboration. And here she scores such a powerful but down to earth, feel so good, i wish I could do the same thing article about customer service and how to wow your clients and customers. Just take a read, and spread this around. The question is again, how could you use this idea in your business.
Let my company cook up a idea for you.